EHPA Quality Label

Welcome to the EHPA Quality Label programme!

The Quality Label is a programme developed by EHPA aiming to assure the end consumer of the quality of a heat pump unit or model range on the market. The label is based on tests according to international standards EN 14511, EN 14825, EN 15879 and EN 16147. The tests are executed by ISO 17025 accredited test centres. There are currently 13 countries participating in the scheme. While the label has a European focus, it requires a national reference to verify the existence of a service organisation.

Show your quality product to the end-consumer

If you are a heat pump manufacturer, you can easily obtain the EHPA Quality Label by following the steps below.

Contact: qualitylabel@ehpa.org

How to apply

If you apply for the first time

1.Get your single unit or model range tested at one of the EHPA recognised Test Centres (see below). To know if your different units can be part of a model range, please check our document, in the document section below, which defines the requirements of a model range. If you want to apply for a range of heat pumps where each model is an assembly of two identical single heat pump models of the same model range (twin model range), please consult our addendum.

2.Apply to the national quality label commission in one of the participating countries (see below) of your choice. You can find the application document here and the instructions to apply here.

3.The national quality label commission will assess the application and grant the label for a specific country if the unit fulfills the quality requirements.

4.Once the label is granted, you will receive the official certificate and the label to be printed and placed on the units. The label then may also be used for marketing purposes.

Attention: the certificate can only be used in the country where the label has been granted!

If you want to have your unit labelled in several countries

Once you have obtained the original label (“parent certificate”), you can immediately apply to have your unit labelled in different countries. You need to contact the national quality label commissions in the countries you are interested in. You should provide them with:

1.the “parent certificate”, which is the label of the first country where you have applied

2.the additional national requirements, which need to be fulfilled

Attention: the different labels remain valid for the same period as the original parent certificate.

2.Apply to the national quality label commission in one of the participating countries (see below) of your choice. You can find the application document here and the instructions to apply here.

3.The national quality label commission will assess the application and grant the label for a specific country if the unit fulfills the quality requirements.

4.Once the label is granted, you will receive the official certificate and the label to be printed and placed on the units. The label then may also be used for marketing purposes.

Attention: the certificate can only be used in the country where the label has been granted!

If you want to renew your label

The EHPA Quality Label is valid for 3 years. It is possible to renew the validity of the label for another 3 years. This can be done up to two times. The test centres recognised by EHPA will demand a retest when needed, e.g., when a specific component has been replaced, which can have a significant impact on the overall performance. You can find how to renew your label here.