The EHPA quality label for heat pumps originates in activities of the heat pump associations of Austria, Germany and Switzerland to create a common set of requirements to ensure product and service quality for heat pumps (named D-A-CH quality label after the countries international codes). The idea has been further developed in the European Heat Pump Association and the country scope is currently extending. In order to reflect this development, the name D-A-CH quality label has been gradually replaced by EHPA quality label. In addition to the founding countries the EHPA quality label was introduced in Sweden (2007), Finland (2008), Belgium and France (2010). Its use in more countries is under preparation.
The label can be granted to standardized space heating electrically driven heat pumps, with or without domestic hot water heating capability, with a capacity up to 100 kW from air, geothermal or water heat sources. In order to qualify for the EHPA quality label, the heat pump in question must comply with EHPA heat pump test criteria and the distributor must provide a defined level of service. The key requirements are (list not exhaustive):
a) Conformity of all main components and compliance with the national rules and regulation (CE marking)
b) Minimum efficiency values defined as follows (operating points - required COP), tested in labs accredited to ISO 17025 to perform heat pump test according to EN 14511:
- Brine to water B0/W35 - 4.30
- Water to water W10/W35 - 5.10
- Air to water A2/W35 - 3.10
- Direct exchange ground coupled to water E4/W35 - 4.30
- hot water heat pump (currently under revision)
c) Declaration of sound power level.
d) Existence of sales & distribution, planning, service and operating documents in the local language of the country where the heat pump is distributed.
e) Existence of a functioning customer service network in the sales area that allows for a 24h reaction time to consumer complaints.
f) A two year full warranty which shall include a declaration stating that the heat pump spare parts inventory will be available for at least ten years.
The full set of requirements and/or further information can be obtained from EHPA's quality label committee or the associations websites:
- Bundesverband WärmePumpe Austria (BWP)
- Bundesverband WärmePumpe Deutschland (BWP)
- Fördergemeinschaft Wärmepumpen Schweiz (FWS)
- SP Technical Research Institute of Sweden
A full list of the certified/labelled heat pumps is available in the section "database". You can also find this list with the national heat pump association: